Pooja shah image

I've always been more interested in the why than the what.


I think in systems, go deep before I go wide, and don't build things that don't need to exist. Consumer products across sports, growth, and payments.

FanCode Match Detail Page

The brief was to fix two components. The real problem was the whole page. Rebuilt the MDP for new cricket fans — conversion lifted 80%.

FanCode Match Detail Page redesign shown on a mobile phone

Conversion

+80%

Transactors

3X

FanCode Match Detail Page

The brief was to fix two components. The real problem was the whole page. Rebuilt the MDP for new cricket fans — conversion lifted 80%.

Conversion

+80%

Transactors

3X

FanCode Tennis Experience

A bet on tennis in India, made against the clock — FanCode's first tennis experience, shipped in 3 weeks for Roland Garros with two new features: Stream Switcher and Tournament Draw.

FanCode Tennis Experience app screens shown on a mobile phone

FanCode Tennis Experience

A bet on tennis in India, made against the clock — FanCode's first tennis experience, shipped in 3 weeks for Roland Garros with two new features: Stream Switcher and Tournament Draw.

Fixing Discovery on FanCode's Mobile Web Homepage

FanCode's homepage was full of content but gave users no clear way to find what they wanted. I led the end-to-end UX strategy and redesign — restructuring the page

FanCode mobile web homepage redesign shown on laptop and phone screens

Conversion

4- 5.5%

Home -> MDP

65%

Fixing Discovery on FanCode's Mobile Web Homepage

FanCode's homepage was full of content but gave users no clear way to find what they wanted. I led the end-to-end UX strategy and redesign — restructuring the page

Conversion

4- 5.5%

Home -> MDP

65%

Decoding Engaged Cricket Fans

Applied Persuasion, Emotion & Trust (PET) Research — a structured methodology rooted in Gestalt psychology — to uncover the deep drives and blocks behind cricket fandom in India. Output: 9 emotional archetypes and a framework that informed FanCode's product strategy.

Illustration of psychological drivers and blockers behind cricket fan engagement

Decoding Engaged Cricket Fans

Applied Persuasion, Emotion & Trust (PET) Research — a structured methodology rooted in Gestalt psychology — to uncover the deep drives and blocks behind cricket fandom in India. Output: 9 emotional archetypes and a framework that informed FanCode's product strategy.

Users interviewed

16

Emotional Drives

4

© 2026. Designed by Pooja Shah, LLM’s & Framer

© 2026. Designed by Pooja Shah, LLM’s & Framer

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